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Shipping & Delivery

How long will it take for my order to arrive?

Shipping and delivery times vary based on item, availability, ship-to location, and the shipping method you choose at checkout. You can find more information on shipping options and timeframes for the countries covered by our delivery partners on our

What is your order processing time?

Our typical order processing time varies based on item, availability, preorder status, and current demand, but generally falls between 2-3 business days. We aim to ship all orders as quickly as possible, but please keep in mind that orders placed dur

Do you offer expedited shipping?

Expedited shipping is now available on select designs for a flat rate of $18.90. Our processing and delivery timeframe is 2-6 business days. For standard delivery, all apparel orders to the US & Canada will automatically ship via DHL Express or ship

How much does shipping cost?

We offer free standard shipping on all US orders over $85 USD, and to Sun Tier Glow Club members!. We offer free standard shipping on all Canadian orders over $120 CAD. For all other countries, shipping costs vary by country, garment type, and quanti

Do you ship internationally?

Yes! We currently ship to the following countries: Australia, Brazil, Canada, Israel, Japan, Kuwait, New Zealand, Norway, Qatar, Saudi Arabia, Switzerland, Turkey, U.A.E., United States. We don't ship to Europe from our website at this time, but you'

Will I have to pay customs and duties?

Some countries charge additional customs and duties, and customers are responsible for any such charges. We cannot send packages as gifts to avoid customs and duties charges. Thanks for your understanding!. Please visit our shipping policy page for m

Where can I find my tracking number?

We will send you your package's tracking number in a confirmation email once your order has shipped. You may also log in to your Marcella account to view your order status page, as well as available tracking updates, and sign up for shipping notifica

What if my package is lost or stolen?

Though we always strive to provide a superior customer experience, mail couriers on occasion experience lost and/or stolen packages, which is why we highly recommend purchasing our optional Package Protection at checkout. With this add-on, you can ea