Thanks for shopping with us—we hope you enjoy your new pieces!. Access your account here to view your order history and status. If you forget your password, you can always reset it with the link below the sign-in box. If you don't have an account yet
Order processing times will vary by item type and availability but generally are delivered within 5-12 days unless you have express or pre-order item(s) in your order. If there is a preorder item in your order, please note that your entire order will
Once your order has been placed, we cannot edit the item(s), change your address, or cancel the order. Thank you for your understanding!. Please double-check your order before completing the payment process.
We accept payments from Visa, Mastercard, American Express, Discover, Diners Club, Elo, and JCB via Shopify Payments. Additionally, we accept payments via PayPal, Apple Pay, Google Pay, Shop Pay, and Amazon Pay. We also accept payments via Afterpay.
We like to treat our customers—all orders above the specified minimum total order value threshold as described in the offer's details will receive a free Marcella tote bag when added at checkout. Enjoy and we don’t mind if you keep it even if you ret
Yes, we do offer e-gift cards! You can find them here.
We don't offer gift wrapping at this time, but we do offer a feature to send items as a gift to your loved ones at checkout. Once you add your gift(s) to your cart, you can click on 'send as a gift' to enter the recipient's name, phone number, your n
If you have received a damaged, defective, or incorrect item, contact us with a photo of the damage and information about the wrong item you received, as well as your order number, and we’ll take care of you!