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Accounts & Rewards

Sign up for the Glow Club Rewards Program to earn points for discounts and special gifts, enjoy early access, free shipping, free returns, and exclusive offers!

How do I join the Glow Club?

You can join the Glow Club by signing up for an account on our site. You’ll get 30 Glow Points just for signing up, and can immediately start earning and redeeming Glow Points for a discount at checkout! It’s free to join—visit the Glow Club page for

How do I earn glow points?

You can earn Glow Points for completing various actions, including signing up, making purchases, referring a friend, leaving a review, following us on social, and more. For more information, see the section "Ways to Earn Points” on the Glow Club page

What can I get with my glow points?

Glow Points may be applied for discounts towards orders at checkout, or you can redeem points for free gifts on your rewards page. Once you spend the required amount, you will level up to the next tier—qualifying for additional rewards like free ship

How do I refer a friend to earn Glow Points?

You can refer friends through the Glow Club! Your referral link is only valid for new shoppers for their first purchase at marcellanyc.com. You will earn Glow Points for the first qualifying purchase your friends make using your referral link. Visit

Can I use all my Glow Points on one order? Can I combine rewards?

You can redeem up to 750 Glow Points per order to receive up to $25 off. Simply log in, go to check out, use the slider on the page to redeem your desired Glow Points for that purchase, and apply an applicable coupon/discount/gift card code in the co

When do my Glow Points and rewards expire?

Glow Points expire 6 months after your last purchase date, but don't worry—30 days before your points are about to expire, we'll notify you via email! You can use your points prior to expiration by making a purchase on marcellanyc.com. If you have no

Why didn't I earn Glow Points on my previous purchases?

Purchases made before joining the Glow Club do not earn Glow Points and cannot be applied retroactively. Also, you must be logged into your account at the time of purchase to earn rewards. Visit the Glow Club page for more information.

Is it free to join the Glow Club?

Yes! It’s free to join the Glow Club. There are no enrollment or annual fees, and no credit card application. You must register for an account on Marcellanyc.com in order to participate. Just provide your full name, email address, and agree to the pr

What happens to my Glow Points if I return items?

All applicable Glow Points earned, including bonus points, will be deducted from your account when merchandise is returned for a refund, but not for site credit or exchange. It is possible your account could have a negative balance after merchandise

Why have I been moved down a tier?

Your tier level is based on your total amount spent in the last 12 months. If you spend enough to meet the specific tier requirement, you’ll automatically move up 30 days after your last purchase date. You will remain in that tier for the following 1

Do I lose points and rewards if I move down a tier?

Your Glow Points balance and claimed rewards will remain available for 6 months from your last purchase date, even if your Glow Club tier status changes.