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Other Customers

Returns and exchanges information for customers based in all other countries.

What is your return requirements?

Please ship your return or exchange within 30 days from the date of delivery. All items must be unwashed, unworn, unaltered, and the original tags must be attached. A $10 USD per product charge applies to any product(s) requiring special handling. Sh

How do I start my return or exchange?

For all other countries outside of North America, please visit our returns portal to follow the link to purchase this $35 USD return label. You will be returning your items to Bulgaria, where our European warehouse and atelier are located. We offer a

What is your reimbursement policy?

Original shipping charges, as well as the shipping charges incurred by you to mail any piece(s) back to us, are non-refundable. Package Protection fees are non-refundable. On the very rare occasion that any customs duties/fees apply to your order in