Canadian Customers
Returns and exchanges information for Canadian customers.
What are your return requirements?
Please ship your return or exchange within 30 days from the date of delivery. All items must be unwashed, unworn, unaltered, and the original tags must be attached. A $10 USD per product charge applies to any product(s) requiring special handling. Sh
How do I start my return or exchange?
Please visit our returns portal to initiate a return or exchange and to purchase either a return shipping label to print and mail your items to our warehouse or to drop off your returns with a QR code at a ReturnBear location near you. Refunds and si
What is your reimbursement policy?
Original shipping charges as well as Package Protection fees are non-refundable. For Canadian returns, you will be immediately reimbursed along with the associated taxes and duties, and exchange orders will be generated once the courier scans your re