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Canadian Customers

Returns and exchanges information for Canadian customers.

What are your return requirements?

Please ship your return or exchange within 30 days from the date of delivery. All items must be unwashed, unworn, unaltered, and the original tags must be attached. A $10 USD per product charge applies to any product(s) requiring special handling. Sh

How do I start my return or exchange?

Please visit our returns portal to initiate a return or exchange and to purchase either a return shipping label to print and mail your items to our warehouse or to drop off your returns with a QR code at a ReturnBear location near you. Refunds and si

What is your reimbursement policy?

Original shipping charges as well as Package Protection fees are non-refundable. On the very rare occasion that any customs duties/fees apply to your order in your home country, these are also non-refundable. For Canadian returns, you will be immedia